Shipping & Delivery

Shipping and DeliveryShipping and Delivery

Free Shipping within the Contiguous U.S.
We offer Free Economy Ground Shipping for all orders to any U.S. contiguous location. This free shipping promotion does not apply to purchase orders of any international and non-contiguous U.S. locations. Non-contiguous U.S. locations include Alaska, Hawaii, all off-shore U.S. territories and possessions, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.

Other Shipping Methods
If you select services other than "Free Shipping" during checkout, your order will be shipped per your selected shipping method, and the shipping fee will be added to your order/invoice. Shipping costs are calculated based on shipping location, dimensions and weight.

We offer the following shipping methods: USPS, FedEx, and UPS.

In Store Pick Up Policy
To pick up your order in store, select Pickup In Store at check out. Our store hours are by appointment only. Please allow 3 hours for us to process your order. Please call us with the time you are planning to arrive.

You can pick up your order between 8:30AM-4:30PM, Monday through Friday, at 2131 S. Hellman Ave Ste P, Ontario, California, 91761

International Shipping
We offer international shipping. Please select your desired shipping service at checkout. Please read our international orders policy here.

 

SHIPPING & DELIVERY FAQs

How can I track my order?
We will e-mail you an order confirmation once the order has been processed, along with your tracking number.

You can also log into My Account to check the status of your order. 

When will my order ship?
If the product you purchased is in stock, orders placed online before 3PM PST will be shipped on the same business day. Orders placed after 3PM will be shipped the following business day.

When will Pre-Orders ship?
To get an expected shipping date for pre-orders, please contact us directly.