Terms & Conditions

terms & conditionsterms & conditions

ORDERING METHODS

Online Orders
You may place your orders directly online. Our website offers SSL encrypted secure ordering and accepts Visa Card, American Express Card, Master Card, Discover Card, and PayPal.

For your protection, credit card payment through our online store has a $500 transaction limit. For purchases higher than $500 by credit card, please call us at 909-931-3626. We will confirm your information and verify the order before processing the transaction. Alternatively, you may use PayPal to pay via credit card for orders over $500, or contact us for Bank Wire Transfer.

Purchase Orders
We offer Net 30 terms to public educational institutions and organizations that we have previously approved, only within the United States.
Orders not previously approved must be prepaid via PayPal, credit card, company check, or bank wire transfer.

International Orders
We ship purchase orders internationally. All international orders are required to pay by bank wire transfer. Please call or email us if you are an international customer. See our international orders policy here.

Custom Orders
Custom orders that are specially made according to buyers accepted only through payment in full prior to manufacturing at our factory. For pricing, please contact us for a quote via email.

Quotes
To get a quote for an order, international order, or a custom package, please email us at: sales@bolioptics.com

 

PAYMENT METHODS

WITHIN THE UNITED STATES
We accept major credit cards, PayPal payments, money orders / cashier's checks, company / personal checks, and bank transfer for domestic orders.

PayPal Payments (U.S. Only)
Within the United States, we accept PayPal payments for Visa / Master / Discover / American Express. Your order will be shipped out within 24-48 hours once the fund is credited to our account if there are no errors or pending issues.

Credit Card by Phone (U.S. Only)
To pay over the phone via credit card, please have the following info ready for the fastest payment:

  • Type of your credit card (Master, Visa, Discover, or American Express)
  • Card number
  • CCV # (credit card security #)
  • Expiration date
  • Credit card holder's name
  • Credit card statement address
  • Your phone number
  • Shipping address

Money Orders / Cashier's, Personal, or Corporate Checks (U.S. Only)
Please contact us if you require to pay by check. Your order will be shipped after our bank has processed your check (typically 7-8 days from receipt of your check).

INTERNATIONAL ORDERS
We are only able to accept bank wire transfers as a method of payment.

Bank Transfer (U.S. & International) + $30 Middle Bank Fee
There is a $30 middle bank fee to pay by Bank Wire Transfer.
Request a quote from us for an official order amount to remit payment against. Once all details are agreed upon, we can provide our bank information by email to you. Please include the $30 middle bank fee in your payment. All international orders are required to pay by bank wire transfer. Please call or email us if you are an international customer. Your purchased merchandise will be shipped out the same day or the second day after your payment is received in our bank account.

Customs Duties
Customs duties and brokerage fees might be applicable for some countries. All duties and brokerage feeds, if any, are the buyers' responsibility. Please contact the Customs Office of your country to find the rate.

 

Store Policy

Price Match Guarantee
We are committed to providing you with quality microscopes and accessories at the best prices. If you find the same new product advertised elsewhere for a lower price within 30 days after your purchase, we will gladly match our competitor's price. Please note that eBay auction prices are not eligible (however "Buy It Now" prices are). To request a price match, please email us through our Contact Us page with a direct link to the listing showing the price for verification.

30 Day Inspection Period
We care about our customers. If our products do not meet your requirements within the 30-day inspection period, please contact us for a return by requesting a Return Merchandise Authorization Number RMA#. As long as we receive the returned merchandise in the new condition, we will refund your payment less insurance, shipping and handling fees right away.

 

Applicable Law, Venue and Limitation of Actions

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California applicable to agreements made and entirely to be performed within California, without resort to its conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed and adjudicated only in the federal or state courts located in Orange County, California, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of these terms and conditions.

Our website structure, database, pictures, specifications and literature are created and developed by Boli Optics Inc. Nobody is allowed to copy and use for commercial purposes without formal written authorization from Boli Optics Inc., otherwise legal action will be taken.